SafeTouch

1. Information We Collect

We collect different types of information to provide, improve, and personalize our services. The types of information we collect include:

• Personal Information: When you create an account or personalize your QR code, we may collect personal details such as your name, email address(optional), phone number, and other contact details that you provide.
• Usage Data: We may collect data about how you use our service, including the types of QR codes you create, the customization options you select, and how you interact with the platform.
• Device Information: Information about the device you use to access SafeTouch, such as the device’s type, operating system, IP address, browser type, and unique device identifiers.
• Payment Information: If you make any payments for premium services, we may collect payment details, such as billing address, credit card information, and transaction history. This information is processed through secure third-party payment providers.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Our Services: Your information is used to generate QR codes, manage your account, personalize your user experience, and enable the core functionalities of the SafeTouch platform.
• To Improve Our Services: We analyze usage data to enhance the features, performance, and overall experience of the SafeTouch service.
• To Communicate With You: We may use your contact information to send important updates, notifications, and marketing messages (if you have opted in to receive them).
• For Customer Support: Your information may be used to respond to inquiries, resolve issues, and provide assistance when needed.
• For Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, including responding to requests from government authorities or legal enforcement agencies.

3. Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who help us deliver and improve our services. These service providers are obligated to keep your information confidential and are prohibited from using it for any other purpose.
• Business Transfers: In the event that SafeTouch undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you in advance if your information is transferred to a new owner.
• Legal Requirements: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or investigate fraud or security issues.
• With Your Consent: We may share your information if you have provided consent to do so, such as when you share your QR code with others or use our service to display a custom message.

4. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure communication protocols, and regular security audits. However, no security system is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Choices

We offer you several choices regarding your personal information:

• Access and Update Your Information: You can access and update the personal information you have provided by logging into your SafeTouch account. If you need assistance with this, you can contact our support team.
• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails from us by clicking the unsubscribe link in the email or by contacting us directly.
• Delete Your Account: If you no longer wish to use SafeTouch, you can request to delete your account. Please note that upon deletion, your personal information and any associated data may be permanently removed.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on SafeTouch. Cookies are small files that are stored on your device and allow us to remember your preferences, improve site functionality, and track usage patterns. You can control cookie settings through your browser’s preferences. However, disabling cookies may affect your ability to use certain features of our service.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you choose to delete your account, we will retain your data for a limited time to ensure compliance with legal obligations or resolve any disputes.

8. International Data Transfers

As SafeTouch operates globally, your personal information may be transferred to, and maintained on, servers located outside of your country or region. By using SafeTouch, you consent to the processing and transfer of your information to countries that may have different privacy laws than your home country.

9. Children’s Privacy

SafeTouch does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete such information. If you are a parent or guardian and believe that we have collected information from a child under 13, please contact us at the details provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Last updated" date at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

11. No Refunds

Refunds are not available for QR codes. If you encounter issues with your QR code, please reach out to us for a replacement. We will replace defective QR codes promptly, but no refunds will be issued under any circumstances.

12. Damaged or Defective QR Codes on Arrival

If the QR code is damaged upon arrival, or if there is an issue with the delivery, please contact us within 7 days of receiving the product. You may be required to provide photographic evidence of the damaged or defective QR code in order to process the replacement.

13. Cancellations

Once the QR code is shipped or activated, we are unable to cancel the order or issue a refund.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:

Email: [email protected]